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General Information:
ORDERING:
WHEN ORDERING AN ENGINE YOU MAY NEED TO PROVIDE US WITH
MAKE,
MODEL, YEAR, VIN CODE, BLOCK CASTING #, INTAKE CASTING
#, TYPE OF CARBURETION i.e. EFI, CARB.
SHIPPING:
NORTHWEST ENGINE EXCHANGE WILL HANDLE ALL YOUR SHIPPING
NEEDS SIMPLY CALL WHEN YOUR ORDER IS READY FOR SHIPPING
& WE
WILL HANDLE THE REST. MOST ORDERS ARE NEXT DAY SERVICE.
PRICING:
ALL ENGINES QUOTED WILL BE IN THE CURRENCY OF YOUR CHOICE WHEN CALLING
NORTHWEST ENGINE EXCHANGE. ALL ENGINE KIT & HEAD CATALOGS
ARE PRICED IN U.S. FUNDS.
WHEN CALLING OUR PARTS HOUSE IDENTIFY YOURSELF AS A CANADIAN
CUSTOMER AND WE
WILL QUOTE OUR PRICES IN CANADIAN
FUNDS. MAKE SURE YOU REQUEST YOUR QUOTE IN CANADIAN FUNDS.
CORE RETURNS:
FILL OUT & ATTACH SUPPLIED CORE TAG TO INSURE PROPER CREDIT
IS
ISSUED. CORES
RETURNED MUST BE LIKE FOR LIKE: LONG
BLOCK, VALUE
ADDED A
(TIMING COVER, VALVE COVER, OIL PAN) VALUE ADDED
B
(TIMING COVER,
VALVE COVER, OIL PAN, INTAKE) ALL CORES
MUST
COME BACK
ASSEMBLED NOT IN PIECES AND MUST BE DRAINED OF ALL
FLUIDS. THEN
SECURE TO PALLET WITH BANDING OR TIES AND CALL
NORTHWEST ENGINE
EXCHANGE FOR PICKUP. CORES SHOULD
BE READY FOR PICKUP WITHIN ONE WEEK AFTER INSTALLATION.
WARRANTY:
BE SURE TO FILL OUT THE WARRANTY CARD & INSTALLERS CHECK OFF
SHEET AND RETURN
TO NORTHWEST ENGINE EXCHANGE. IF WARRANTY
PROBLEMS ARISE
ALWAYS START BY CALLING NORTHWEST
ENGINE
EXCHANGE BEFORE
ANY WORK IS DONE TO THE ENGINE WE WILL LEAD
YOU THROUGH HOW TO HANDLE ANY PROBLEMS WITH YOUR CUSTOMER AND REFER YOU
TO A DESIGNATED WARRANTY FACILITY.
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